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We try to pack and ship your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. But if you do have a specific request, please reach out to us and we’ll do our best to accommodate. You can WhatsApp us at +919810950027 or email us at firstname.lastname@example.org.
You can log in to your Welly account and cancel your subscription at any time. If you cancel less than 3 days before the next shipping date, we might not be able to cancel that very shipment.
We accept Domestic and International Credit & Debit Cards, EMIs (Credit/Debit Cards & Cardless), PayLater, Net Banking through 58 banks, UPI and 8 Mobile Wallets. Alternatively, you can opt for Cash On Delivery (COD).
Yes, we do. It comes at an additional charge of ₹50.
You should have received the order status update in your shipping confirmation email and SMS updates on your registered mobile number. If you did not receive the email, be sure to check your spam folder. If you can't locate your order, you can WhatsApp us at +919810950027 or email us at email@example.com.
Generally, orders placed on welly.in are delivered in 2-7 days. *Orders placed during the COVID-19 outbreak may be delayed 1-2 extra days for processing.
We currently ship all over India.
We hope you never find a reason to return our product(s) but if you do, we've got your back. You can place a return request within 30 days of ordering for a full refund. We only accept sealed and unopened boxes as returns. Also, this policy is only applicable for products purchased directly at welly.in. If you purchased from a different retailer, please refer to their return/refund policy.
Please contact us to change the address for an order you have already placed — we’ll take care of it for you if your order hasn't been dispatched. You can change the address(es) saved in your Welly account any time from your account settings.
The health supplement industry is notorious in making one feel like a patient — pills almost always leave a bad after taste. At Welly, we strongly believe that "what makes us happy helps us develop a habit". That's exactly what we aim to do with each of our products — it's the coming together of taste and health. Carefully researched ingredients packed in flavours that make you look forward to having your Gummy Pops.
Yes, absolutely! We have created Welly as a complete system of products to help you address your daily needs and achieve your personal health goals
Our products are made in manufacturing plants that are WHO-GMP certified, ISO compliant and US FDA approved. All claims on our products are approved by FSSAI.
No, our products have no added sugar. They only contain naturally-occuring sugar that is inherently present in our natural ingredients. The exact measure is 0.22g of sugar in each Gummy Pop
Yes, a lot of our ingredients are derived from natural sources, such as Amla, Elderberry, Aloe Vera and Chamomile. A few vitamins and minerals, such as Zinc and Vitamin C are most effective when procured from synthetic sources. All colours and flavours that we use are 100% natural.
We take great pride in delivering supplements that are as safe and effective as they are delightful. We have rigorous standards in place to ensure we work with only the most reputable suppliers and manufacturing partners. All products are made in accordance with the FDA’s good manufacturing practices (GMPs) that require our manufacturers to validate the composition, identity, strength, and purity of all products produced. Our products are also NON GMO. We have ISO & FSSAI Licenses
We strongly advise to not exceed the recommended serving size. Each product has been formulated by nutritional experts to deliver an effective dose of active ingredients that address daily needs and promote optimum health.
We are a vegan brand and all our products are gelatin-free. Instead, the binding agent we use is a natural plant-based substance called pectin — a prebiotic that promotes good digestive health.
Inulin is a natural soluble dietary fiber that comes from the roots of the chicory plant. It is a functional food ingredient that seamlessly replaces sugar and fat, while improving taste and mouthfeel. It also promotes digestive health by enriching the fiber content of food. Moreover, it has a prebiotic effect, helping stimulate the production of beneficial bacteria in your body leading to better digestive health.
Yes. In fact, we are a 100% vegan brand
No, all colours and flavours we use are made from natural pigments extracted from fruits and vegetables
Yes, they are.
Welly products come with a shelf life of 18 months.
Absolutely! All Welly containers can be recycled and we encourage you to reuse them
We use individual plastic wrappers for our Gummy Pops currently else the Indian climate would make them melt and stick together. We are constantly looking for more sustainable solutions. Our objective is to become a zero-plastic company and we’re working hard to get there.
It is best to store your Welly Gummy Pops in a cool, dry place at room temperature. It is also important to keep them away from direct sunlight and other sources of heat as Gummpy Pops might melt upon exposure to temperatures above 25 degrees C.
No, refrigeration can cause your Gummy Pops to shrink and harden.
We use only natural colours derived from fruits, vegetables and herbs. These colours can themselves vary from time to time and that reflects in our Gummy Pops. Natural colours can also darken over time. Most importantly, these variations do not affect the taste or quality of the finished product.
No, there's no reason to fret — they're still completely safe to consume. Little moisture can develop on the product due to the tropical conditions in our region.
While some products may be safely given to children, we are unable to provide product suggestions or guidance on doses. Please consult your child’s doctor
We recommend speaking with your doctor prior to taking any dietary supplements during pregnancy or breastfeeding
Dietary supplements fall under the regulation of the FSSAI. Apart from being approved by the same, our products are made in manufacturing plants that are WHO-GMP certified, ISO compliant and US FDA approved.
We are sorry to hear that you haven't had the most ideal experience with Welly. Please tell us about it so that we can make it right. You can contact us on WhatsApp at +919810950027. or firstname.lastname@example.org with the details of the issue. Please do mention the LOT code, order number, and include a picture of the issue.